{"id":105,"date":"2026-09-11T12:23:10","date_gmt":"2026-09-11T02:23:10","guid":{"rendered":"https:\/\/bruteforceaustralia.com\/eu\/faq\/"},"modified":"2026-09-16T23:05:07","modified_gmt":"2026-09-16T13:05:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/bruteforceaustralia.com\/eu\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Support<\/p>\t\t

Frequently Asked Questions<\/h1>\n\t\t

Find quick answers about BRUTEforce\u00ae orders, shipping, delivery, assembly, returns, warranties, payment options, products and customer support. Looking for product-specific help? Visit the relevant BRUTEforce\u00ae product page or contact our BRUTEforce Team.<\/p>\t<\/div>\n<\/section>\n

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FAQ<\/p>\t\t

Frequently Asked Questions<\/h2>\t\t\t\t\t

Orders, Shipping & Delivery<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhere is my order, and how do I track my shipment?<\/span><\/summary>\n\t\t\t\t\t\t

Once your order has been dispatched, you will receive tracking information by email where tracking is available. Our freight carrier may also contact you to arrange delivery. If you need assistance locating your order, contact the BRUTEforce\u00ae BRUTEforce Team with your order number.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow long does delivery take?<\/span><\/summary>\n\t\t\t\t\t\t

Orders generally require approximately 2 business days for warehouse preparation, followed by approximately 5\u20137 business days for delivery to most metropolitan areas. Regional and remote deliveries may take longer, and some deliveries can take up to approximately 15 business days depending on location, carrier availability and access.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow much does shipping cost?<\/span><\/summary>\n\t\t\t\t\t\t

Shipping costs depend on your delivery location, product and freight requirements. Your freight cost will normally be displayed at checkout or provided as part of your personalised quote. Regional, remote or unusually difficult-to-service locations may require an additional freight charge.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you deliver across Europe?<\/span><\/summary>\n\t\t\t\t\t\t

Yes. BRUTEforce\u00ae delivers throughout Europe, subject to carrier availability and location. Additional freight charges may apply to regional, remote or high-cost delivery areas.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow does delivery of a BRUTEforce\u00ae functional trainer work?<\/span><\/summary>\n\t\t\t\t\t\t

Large BRUTEforce\u00ae equipment is transported as heavy freight and may arrive in one or more large crates. Delivery is generally residential curbside delivery via truck with a tail lift. Customers are responsible for ensuring suitable access and arranging assistance to move the equipment from the delivery point into the home or gym.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWill the driver bring my equipment inside?<\/span><\/summary>\n\t\t\t\t\t\t

Generally, no. Standard delivery is curbside delivery. The carrier is not responsible for carrying equipment inside your property, upstairs or through difficult access areas, and drivers do not assemble equipment. Please ensure you have suitable assistance available if required.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat access requirements do I need to consider before delivery?<\/span><\/summary>\n\t\t\t\t\t\t

Before ordering, consider the entire delivery path, including: \u2022\tDriveway access \u2022\tGates and doorways \u2022\tGarage or room entrances \u2022\tCeiling height \u2022\tStairs \u2022\tNarrow corridors \u2022\tTurning areas \u2022\tFinal equipment location Because BRUTEforce\u00ae equipment is large and heavy, customers should confirm access before placing an order.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I change my delivery address after placing an order?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae as soon as possible if your delivery address needs to be changed. Once freight has been booked or dispatched, changes may result in additional carrier or redirection charges.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I add an item to an existing order or combine two orders?<\/span><\/summary>\n\t\t\t\t\t\t

Orders cannot always be modified or combined after they have been placed. Contact us as soon as possible and we will advise whether the requested change can be accommodated.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat should I do if my delivery arrives damaged?<\/span><\/summary>\n\t\t\t\t\t\t

Inspect the packaging and equipment carefully before accepting delivery. Take clear photographs of any visible damage and note the damage on the carrier\u2019s delivery documentation where possible. Contact BRUTEforce\u00ae promptly with your order details, photographs and a description of the damage so we can assist with the appropriate next steps.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat happens if I miss my delivery?<\/span><\/summary>\n\t\t\t\t\t\t

Freight carriers generally arrange delivery appointments or provide delivery notifications. If you are unavailable for an arranged delivery, additional delivery, storage or re-delivery charges may apply.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Assembly, Installation & Manuals<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhere can I find the assembly manual for my BRUTEforce\u00ae equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Assembly instructions are provided with your equipment where applicable. If you need a replacement manual or additional assistance, contact the BRUTEforce\u00ae BRUTEforce Team.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIs professional assembly available?<\/span><\/summary>\n\t\t\t\t\t\t

Professional assembly may be available depending on your location and the equipment purchased. Contact us before ordering if you would like to discuss an assembly option.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan BRUTEforce\u00ae equipment be installed upstairs?<\/span><\/summary>\n\t\t\t\t\t\t

BRUTEforce\u00ae equipment is extremely heavy and must be assessed based on the specific installation location and access route. Standard freight delivery does not include carrying equipment upstairs. Customers are responsible for arranging suitable assistance and installation where required.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow many people are required to assemble a BRUTEforce\u00ae functional trainer?<\/span><\/summary>\n\t\t\t\t\t\t

This depends on the model and installation location. Due to the size and weight of BRUTEforce\u00ae equipment, we recommend that customers follow the assembly instructions and use sufficient assistance to safely assemble the equipment.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tMy cables or pulleys feel loose, sticky or uneven. Is this normal?<\/span><\/summary>\n\t\t\t\t\t\t

Some adjustment or settling can occur during initial setup. Check that the equipment has been assembled correctly and that cables and pulleys are correctly routed. If you believe there is a fault, stop using the equipment and contact BRUTEforce\u00ae for assistance.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tA part arrived missing or damaged. How do I request a replacement?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae with your order number, product model, a description of the missing or damaged part and photographs where applicable. We will assess the issue and arrange the appropriate replacement or solution.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I maintain my BRUTEforce\u00ae equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Regular inspection and maintenance are important. Keep moving components clean, check cables and connections regularly, inspect bolts and hardware, and follow the maintenance instructions supplied with your equipment.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Returns, Refunds & Cancellations<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhat is the BRUTEforce\u00ae return policy?<\/span><\/summary>\n\t\t\t\t\t\t

BRUTEforce\u00ae offers a 30-Day Money Back Guarantee subject to the terms of our Returns Policy. Approved change-of-mind returns may be subject to a 15% restocking fee, with return freight generally the customer\u2019s responsibility.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWill I receive a full refund?<\/span><\/summary>\n\t\t\t\t\t\t

Not necessarily. For approved change-of-mind returns, the refund may be reduced by applicable restocking and freight charges. Nothing in our returns policy limits your rights under applicable consumer law.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow long does a refund take?<\/span><\/summary>\n\t\t\t\t\t\t

Once an approved return has been received and processed, refunds are generally processed within 3\u20135 business days. Your payment provider may then require an additional 24\u201348 hours for the funds to appear in your account.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I cancel my order?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae as soon as possible if you wish to cancel an order. If your order has already been processed, packed or dispatched, cancellation may no longer be possible or additional costs may apply.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat happens if I refuse delivery?<\/span><\/summary>\n\t\t\t\t\t\t

Refusing delivery does not automatically constitute an approved return. Additional freight, return-to-sender or handling costs may apply, and any refund will be handled in accordance with our Returns Policy and applicable consumer law.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I start a return?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae before sending anything back. Approved returns require authorisation and may require an RMA (Return Merchandise Authorisation). Do not return equipment without first receiving return instructions from our team.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat happens if I receive the wrong product?<\/span><\/summary>\n\t\t\t\t\t\t

Contact us immediately. We will assess the order and arrange the appropriate solution, which may include replacement, return or another remedy depending on the circumstances.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Warranty<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhat does the BRUTEforce\u00ae warranty cover?<\/span><\/summary>\n\t\t\t\t\t\t

The BRUTEforce\u00ae Warranty covers eligible manufacturing defects and faults in accordance with the applicable warranty terms. Coverage varies depending on the component and product.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow long is the BRUTEforce\u00ae warranty?<\/span><\/summary>\n\t\t\t\t\t\t

Warranty periods vary by component. For example, eligible BRUTEforce\u00ae Functional Trainers include: \u2022\tLifetime structural frame warranty \u2022\t5-year pulley warranty \u2022\t2-year cable warranty \u2022\t12-month attachment warranty \u2022\t12-month wear-parts warranty \u2022\t90-day upholstery warranty Please refer to the full Warranty Policy for complete details.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat does the lifetime frame warranty cover?<\/span><\/summary>\n\t\t\t\t\t\t

The lifetime structural frame warranty applies to eligible structural frame components against manufacturing defects for the original purchaser, subject to the Warranty Policy. It does not mean that every component of the machine is covered for life.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWho pays freight charges for a warranty repair or replacement?<\/span><\/summary>\n\t\t\t\t\t\t

Warranty freight arrangements depend on the nature of the claim, location and applicable warranty terms. BRUTEforce\u00ae will advise you of any applicable freight or service arrangements once the warranty claim has been assessed.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat is not covered by the warranty?<\/span><\/summary>\n\t\t\t\t\t\t

Warranty coverage generally does not apply to damage or faults caused by misuse, abuse, negligence, accidents, improper assembly, lack of maintenance, exceeding specified weight limits, unauthorised modifications, unauthorised repairs, unsuitable environments, outdoor exposure, rust or corrosion, relocation damage, or normal wear and tear. Refer to the full Warranty Policy for details.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I file a warranty claim?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae and provide: \u2022\tOrder number or proof of purchase \u2022\tProduct model \u2022\tSerial number where applicable \u2022\tDate of purchase \u2022\tDescription of the problem \u2022\tPhotographs and\/or video showing the issue Our team may ask you to perform basic troubleshooting before determining the appropriate warranty solution.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat happens if my product develops a fault?<\/span><\/summary>\n\t\t\t\t\t\t

Contact BRUTEforce\u00ae before attempting repairs or modifications. We will assess the issue and determine the appropriate solution, which may include troubleshooting, replacement parts, repair, replacement equipment or another remedy where applicable.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Payment, Discounts & Finance<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhat payment methods do you accept?<\/span><\/summary>\n\t\t\t\t\t\t

BRUTEforce\u00ae accepts the payment methods made available at checkout or arranged directly with our BRUTEforce Team. For telephone orders, credit card payment may be available.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you offer finance or payment plans?<\/span><\/summary>\n\t\t\t\t\t\t

Finance options may be available from time to time. Please contact BRUTEforce\u00ae or check the current payment options available at checkout.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you offer discounts or special pricing?<\/span><\/summary>\n\t\t\t\t\t\t

From time to time, BRUTEforce\u00ae may offer promotions, special pricing, customer-specific quotes or freight offers. Promotions are subject to their individual terms and cannot necessarily be combined.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I combine a discount code with another promotion?<\/span><\/summary>\n\t\t\t\t\t\t

Not automatically. Unless BRUTEforce\u00ae specifically states otherwise, discounts, promotional pricing, special quotes and other offers cannot be combined.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan an affiliate discount be combined with free or discounted freight?<\/span><\/summary>\n\t\t\t\t\t\t

Generally, no. If BRUTEforce\u00ae has already provided free freight, discounted freight, a special freight rate, a freight waiver, special product pricing or another customer-specific concession, an affiliate discount and\/or commission may not apply. Any exception must be specifically approved by BRUTEforce\u00ae.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I use an affiliate code when I have received a special freight quote?<\/span><\/summary>\n\t\t\t\t\t\t

Affiliate discounts and commissions are not automatically available where a special freight arrangement has already been provided. If you have received a personalised freight quote, please contact BRUTEforce\u00ae before placing your order.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you offer trade or commercial pricing?<\/span><\/summary>\n\t\t\t\t\t\t

Commercial, trade and business pricing may be available depending on the order and application. Contact BRUTEforce\u00ae to discuss your requirements.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Choosing the Right BRUTEforce\u00ae Equipment<\/h3>\t\t\t
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\n\t\t\t\t\t\tWhich BRUTEforce\u00ae functional trainer is right for me?<\/span><\/summary>\n\t\t\t\t\t\t

The right machine depends on your available space, training goals, desired features and budget. Our team can help you compare models and determine which BRUTEforce\u00ae system best suits your requirements.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat is the difference between the UX1 and UM1?<\/span><\/summary>\n\t\t\t\t\t\t

The UX1 and UM1 are different BRUTEforce\u00ae functional trainer systems with different specifications, configurations and space requirements. Visit the individual product pages for detailed specifications or contact our team for assistance comparing the two.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow much space do I need for a BRUTEforce\u00ae functional trainer?<\/span><\/summary>\n\t\t\t\t\t\t

You need enough room for the equipment itself plus sufficient space to safely perform your exercises. The BRUTEforce\u00ae UX1 is specifically designed with space efficiency in mind and can fold from approximately 125cm in depth to as little as 55cm when not in use.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow does the BRUTEforce\u00ae folding system work?<\/span><\/summary>\n\t\t\t\t\t\t

The BRUTEforce\u00ae folding design allows the machine to reduce its footprint when it is not being used. This makes it particularly useful for garages, spare rooms and home gyms where floor space is limited.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan BRUTEforce\u00ae equipment fit in a standard garage?<\/span><\/summary>\n\t\t\t\t\t\t

Many BRUTEforce\u00ae systems are designed with home-gym spaces in mind. However, every garage is different. Check the product dimensions, ceiling height, access points and required training space before ordering.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat exercises can I perform on a BRUTEforce\u00ae functional trainer?<\/span><\/summary>\n\t\t\t\t\t\t

A BRUTEforce\u00ae functional trainer can support a wide variety of full-body exercises, including cable exercises, pressing and pulling movements, squats, rows, accessory movements and more. The available exercises depend on the model and included attachments.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDoes the BRUTEforce\u00ae UX1 include a Smith Machine?<\/span><\/summary>\n\t\t\t\t\t\t

Yes. The BRUTEforce\u00ae UX1 incorporates a Smith Machine as part of its all-in-one training system.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIs BRUTEforce\u00ae equipment suitable for beginners?<\/span><\/summary>\n\t\t\t\t\t\t

Yes, BRUTEforce\u00ae equipment can be used by beginners as well as experienced lifters. However, users should learn correct exercise technique, understand the equipment before use and always train within their abilities.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Safety & Maintenance<\/h3>\t\t\t
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\n\t\t\t\t\t\tHow should I safely use my BRUTEforce\u00ae equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Read the supplied instructions before use and ensure the equipment is correctly assembled and maintained. Always use appropriate technique, follow weight limits and inspect the equipment before training. Never use equipment that appears damaged or unsafe.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat are the recommended weight limits?<\/span><\/summary>\n\t\t\t\t\t\t

Weight limits vary by product and component. Always follow the specifications and weight limits supplied with your particular BRUTEforce\u00ae model.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow often should I inspect cables, pulleys and moving parts?<\/span><\/summary>\n\t\t\t\t\t\t

Inspect your equipment regularly and before use. Pay particular attention to cables, pulleys, attachment points, bolts, locking mechanisms and other moving or load-bearing components.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I prevent rust and corrosion?<\/span><\/summary>\n\t\t\t\t\t\t

Keep equipment dry and clean and avoid prolonged exposure to moisture. BRUTEforce\u00ae equipment is intended primarily for suitable indoor environments unless specifically stated otherwise.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan BRUTEforce\u00ae equipment be used outdoors?<\/span><\/summary>\n\t\t\t\t\t\t

BRUTEforce\u00ae equipment is generally intended for indoor use. Outdoor exposure can cause corrosion, deterioration and other damage and may affect warranty coverage.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat should I do if I hear unusual noises or squeaking?<\/span><\/summary>\n\t\t\t\t\t\t

Stop and inspect the equipment. Check for loose hardware, cable routing and other obvious issues and follow the maintenance instructions. If the noise continues or you are unsure of the cause, contact BRUTEforce\u00ae before continuing use.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan I modify or add third-party parts to my equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Unauthorised modifications or non-approved parts may affect safety and warranty coverage. Contact BRUTEforce\u00ae before making modifications or installing components that are not approved for your equipment.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Affiliates, Dealers & Commercial Accounts<\/h3>\t\t\t
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\n\t\t\t\t\t\tHow can I become a BRUTEforce\u00ae Affiliate?<\/span><\/summary>\n\t\t\t\t\t\t

You can apply through the BRUTEforce\u00ae Affiliate Program. Approved affiliates can receive a unique tracking link and\/or discount code to share with their audience.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow much commission do BRUTEforce\u00ae Affiliates earn?<\/span><\/summary>\n\t\t\t\t\t\t

The standard affiliate commission is 5% on qualifying sales, subject to the Affiliate Program Terms & Conditions.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo affiliates receive a discount code?<\/span><\/summary>\n\t\t\t\t\t\t

Approved affiliates can provide their audience with a 5% discount on qualifying purchases, subject to applicable exclusions and promotional terms.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I get credited for a sale?<\/span><\/summary>\n\t\t\t\t\t\t

You are credited when a customer completes their order using your discount code. Make sure your audience knows to enter the code at checkout, as orders placed without it cannot be attributed.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan affiliate discounts be combined with special freight or pricing?<\/span><\/summary>\n\t\t\t\t\t\t

No, not automatically. If BRUTEforce\u00ae has already provided free or discounted freight, special pricing or another customer-specific concession, affiliate discounts and commissions may not apply unless BRUTEforce\u00ae approves the exception.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tCan gyms or fitness businesses purchase BRUTEforce\u00ae equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Yes. BRUTEforce\u00ae equipment may be purchased by gyms, studios, businesses and other commercial customers, subject to the applicable product and warranty terms.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you offer commercial or wholesale pricing?<\/span><\/summary>\n\t\t\t\t\t\t

Commercial and wholesale opportunities may be available depending on order volume and requirements. Contact the BRUTEforce\u00ae BRUTEforce Team to discuss your project.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDoes the standard home warranty apply to commercial use?<\/span><\/summary>\n\t\t\t\t\t\t

Warranty coverage can differ depending on whether equipment is used in a residential or commercial environment. Please contact BRUTEforce\u00ae before purchasing for commercial use so the applicable warranty terms can be confirmed.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Genuine BRUTEforce\u00ae Equipment<\/h3>\t\t\t
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\n\t\t\t\t\t\tHow do I know I am buying genuine BRUTEforce\u00ae equipment?<\/span><\/summary>\n\t\t\t\t\t\t

Purchase directly from BRUTEforce\u00ae or an authorised BRUTEforce\u00ae seller. If you are unsure whether a seller is authorised, contact us before purchasing.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWhat are the risks of purchasing from an unauthorised seller?<\/span><\/summary>\n\t\t\t\t\t\t

Purchasing from an unauthorised seller may affect warranty eligibility, customer support, product authenticity and your ability to obtain genuine replacement parts or service.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIs my warranty valid if I purchase from another seller?<\/span><\/summary>\n\t\t\t\t\t\t

Warranty eligibility depends on the original purchase, seller and applicable warranty terms. Always confirm that you are purchasing through an authorised BRUTEforce\u00ae sales channel.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tHow do I contact BRUTEforce\u00ae Customer Support?<\/span><\/summary>\n\t\t\t\t\t\t

Our BRUTEforce Team can assist with product selection, orders, delivery, assembly, warranty questions and general support. Phone: +61 8 9446 4816\u2028Email: enquire@bruteforceaustralia.com We\u2019re here to help you make the right choice for your home gym.<\/p>\n<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t